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How automations work

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Organization installs, member connections and health.

Updated Sep 24, 2026·1 min read

Automations bring recorded calls into Salesy and send results out. There are two kinds.

KindConnected byCovers
Organization automationAn owner or adminEveryone in the organization
Member automationEach member, with their own loginOnly that member

Admins choose which member automations are enabled. Disabling one disconnects it for every member who had it, and they’re notified.

Health

Each automation shows Healthy, Needs attention or Disconnected. Admins get an audit notice whenever one is connected, changed or stops working.

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