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Review requests and notes

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How reps ask for feedback and managers reply.

Updated Sep 10, 2026·1 min read

Reps can flag a call for review to ask their manager for a second opinion. Managers reply with a note pinned to a moment in the call.

  • Requests appear in the manager’s Needs your decision
  • Replies appear in the rep’s Feedback and notifications
  • Reps acknowledge notes so managers know they’ve been seen
  • Managers can nudge a rep about an unseen note
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