DocsCalls & scoring
Analyze a call
Sign in to try itUpload a recording or paste a transcript.
Updated Sep 20, 2026·1 min read
Open Analyze a call from the top bar or your Home page.
- Upload: MP3, M4A, WAV, MP4 or WebM up to 500 MB.
- Paste: a transcript from any tool. Speaker labels help but aren’t required.
Mode
- Real calls count toward metrics.
- Test calls are scored but never appear in Performance or rep averages.
Framework
Leave it on Let Salesy pick to match each call to the best team framework, or choose one. If a rep has an override set in team settings, picking a different framework makes the call a test.
Was this page helpful?